There are two ways to order flowers at our florist.

1st Method - Through our online flower shop:

• 1.Find a product that you like, and click on the image, then you will be taken to the product page.
• 2.Review the detailed descriptions that are provided on the product page.
• 3.Choose the size of the product that you wish to purchase, and click on the “ADD TO CART” button.
• 4.Choose a flower delivery date and specify your personalized card message on the shopping cart page, if you have any, and then click on the “CHECKOUT” button.
• 5.Provide us with the accurate shipping address, and the contact number of the recipient, for us to contact should there be a flower delivery issue, and then click on the “Continue To Shipping” button.
• 6.Confirm your shipping information is correct, and proceed to choosing a payment method.
• 7.You will receive a confirmation email from our florist after successfully making payment (Be sure to please check your spam email box, should you not receive it initially).

2nd Method - Call / Whatsapp our florist:

• 1.Simply give our Hong Kong florist a call/whatsapp us at (+852) 6800 3587, and let our customer service representatives know what flower for Hong Kong delivery you wish to order.

Our Hong Kong florist accepts payment by credit cards, Apple Pay, Google Pay, Paypal, FPS, Payme, Bank Transfer and Bitcoin.

You will receive a confirmation email from our Hong Kong flower shop after placing your order.

(Please check your spam email box should you not receive it initially)

All flower Hong Kong orders will be delivered from 10am – 7pm daily.

When your flower delivery in Hong Kong has been made, you will get an email from our flower shop.

(Please check your spam box in case you do not receive it initially).

We understand that the element of surprise in gift-giving is important, therefore we do not normally call the recipient(s) unless we have encountered a flower delivery issue, such as an incorrect shipping address was entered. Our flower shop in Hong Kong only provides one-time free flower delivery across Hong Kong on each order.

A fee of HKD$500 will be incurred for any return delivery after a failed flower delivery due to incorrect shipping addresses or failure to successfully reach the intended recipient.

Our florist provides a one-time free flower delivery to most places in Hong Kong for orders of HKD$1,000 or above. A Re-delivery fee of HKD$500 will be incurred for any failed flower deliveries due to incorrect shipping addresses or failure to contact the recipient.

Please visit our “Hong Kong Flower Delivery” Page for more details.

Yes, all orders that are placed before 4pm at our florist, we guarantee same day flower delivery across Hong Kong. For urgent orders, please call us directly at (+852) 6800 3587.

Additional charge will be applied should delivery at a specific time be required. Please contact our florist directly for exact arrangements.

Yes, we do flower deliveries on public holidays.

Yes, our flower shop provides weekly or monthly flower Hong Kong subscriptions based on your needs and preferences. Please contact us at (+852) 6800 3587, or email us at enquiry@floweractually.com for more details.

Yes, we provide floral arrangements for various kinds of occasions. Please contact us at (+852) 6800 3587, or email us at enquiry@floweractually.com to let us know your requirements.

Please contact us at (+852) 6800 3587, or email us at enquiry@floweractually.com to let us know your requirements.

Flower Actually uses only the best and freshest flowers for all our floral arrangements, and on average they usually last for 3-5 days, depending on weather conditions and how you care for the flowers.

Some flowers can last longer than the others and giving proper care to flowers will help maintain their freshness. Please visit our “How to care for your flowers” Page for specific flower care tips.

Due to seasonal availability, some flowers may be substituted for a flower of equal beauty, quality and price without further notice. We strive to keep all our flower Hong Kong products as close as possible to as shown in our product pictures.